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Internet Explorer "Can't access site"
Internet Explorer will often try to login as an anonymous user, or login using a saved login and password which is invalid.
 
Solution
Embed the login and password in the url like this:

ftp://<login>:<password>@<yoursite>.ftpstream.com

That's subsitituing "<...>" with your login, password and site name respectively. Don't forget the colon between the login and password!

Internet Explorer appears to login but does not show any files
Answer
1)
If you have just created a new user on the control panel and login using those user details you will not see any files. Remember that only admin sees the whole stie. Users can not see anything outside their home folder.
 
2) If you really should be seeing files but don't it's probably a firewall problem. Try downloading dedicated FTP software such as CuteFTP for the PC or Transmit for the Mac. Thes packages are smarter at dealing with firewall issues.
How do I upload on a Mac?
Answer
The Mac comes with no inbuilt ability to upload to an FTP site. If you click on a link to an FTP site on a Mac it will open either in Finder or in a web browser depending on your setup. Neither of these, including Internet Explorer for Mac, has any upload capability.
 
Solution
Download a dedicated FTP package such as Transmit.
How do I make a workgroup or shared folder?
Answer

You can give more than one user the same home folder. So when they login they will see files uploaded by other users in the group.

How can I make files or a folder read-only?
Answer
There's more than one way to do it.
On the control panel when you add a user or edit user properties, you set a user as full-access, read-only or write-only. If you set the user to be read-only they can never upload nor can they delete.

This is the simplest method. Some circumstances require more control. For example you may want a user to be able to upload from one folder but only download from another. In such cases you can use file and folder permissions, as follows:
File Permissions Theory
 
User admin can set the permissions for files admin has uploaded by FTP.
 
User admin can set permissions for folders admin has created by FTP.
 
User admin can set permissions for user home folders created by the control panel when adding a new user.
 
 
It is not possible to change the permissions for folders created by a user or files uploaded by a user.
 
 
Permissions are not inherited. This means that if admin sets a folder read-only and then uploads some files or creates. sub-folders, these do not inherit the permissions of the parent. You must explicitly set to read-only if that is what you want.
 
 
File Permissions Practice
You can change permissions using FTP software such as CuteFTP, Fetch or Transmit. There is no facility on Internet Explorer to change permissions.

Using your FTP software locate the file or folder you want to modify and navigate to the "File Properties" or "File Info" - whatever your software calls it. You should see a window something like:
 
 

To make this folder read only uncheck the group write permission (or change the Octal value to 755). The folder remains writable by admin but becomes read-only to other users.

The procedure to make files read only is similar, the Octal value for a read-only file is 644.

And don't forget you need to do the same for any further files you add or sub-folders you make.

How do I setup an FTP address such as ftp.mydomain.com?
Answer

As we don't control your domain you have to do this yourself. The principle is that you need to create (or get created) an "A" record in your domain pointing ftp.mydomain.com to the fixed IP address of your FTP site.

Login to your control panel, you'll see your IP address displayed. The mechanics of setting up the "A" record vary. You may have to ask your ISP/connectivity provider to do it for you, or they may have a control panel where you can do it yourself. If you work for a large corporation check with your IT department.

Once the "A" record is setup you should be able to immediately connect to your site at the address you have chosen.