Maytech cookie notice
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log in to secure areas of our website or make use of e-billing services. These cookies do not store any personal information.
- Analytical / Performance cookies (necessary). They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies (unnecessary). These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Name | Type | Purpose | Expiry |
| Maytech | landpage | Analytical / Performance | Maytech cookie used to keep track of a user’s first visit on website | 1 year |
| Maytech | initialTrafficSource | Analytical / Performance | Maytech cookie used to keep track of a user’s last visit on website | 2 years |
| Maytech | viewed_cookie_policy | Functionality | This cookie is used to check if the Cookie law info bar has been viewed and accepted | 1 year |
| Maytech | cookielawinfo-checkbox-non-necessary | Functionality | Checks if non-necessary cookies can be placed. It works only in coordination with viewed_cookie_policy cookie | 1 year |
| Maytech | cookielawinfo-checkbox-necessary | Functionality | Checks if necessary cookies can be placed. It works only in coordination with viewed_cookie_policy cookie. | 1 year |
| __utma | Analytical / Performance | Used to distinguish users and sessions | 2 years | |
| __utmb | Analytical / Performance | Used to determine new sessions/visits | 30 min | |
| __utmc | Analytical / Performance | This cookie operates in conjunction with the __utmb cookie to identify a new user session / visit | End of browser session | |
| __utmz | Analytical / Performance | Stores the traffic source or campaign that explains how a user reached our site | 6 months | |
| _ga | Analytical / Performance | Used to distinguish users | 2 years | |
| _gid | Analytical / Performance | Used to distinguish users | 24 hours | |
| _gat | Analytical / Performance | Used to throttle request rate | 1 min | |
| AMP_TOKEN | Analytical / Performance | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service | 30 seconds to 1 year | |
| _gac_<property-id> | Analytical / Performance | Contains campaign related information for a user | 90 days | |
| HubSpot | __hssc | Analytical / Performance | This cookie keeps track of sessions | 30 min |
| HubSpot | __hssrc | Analytical / Performance | Used to determine if a visitor has restarted their browser | End of browser session |
| HubSpot | __hstc | Analytical / Performance | The main cookie for tracking visitors | 2 years |
| HubSpot | hubspotutk | Analytical / Performance | This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts | 10 years |
| Hotjar | hjIncludedInSample | Analytical / Performance | Set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels | 1 year |
| Hotjar | _hjid | Analytical / Performance | Set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID | 1 year |
| Hotjar | _hjRecordingLastActivity | Analytical / Performance | This should be found in sessionStorage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records) | End of browser session |
| Hotjar | hjTLDTest | Analytical / Performance | When the Hotjar script executes Hotjar tries to determine the most generic cookie path it should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, Hotjar tries to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed | End of browser session |
| Hotjar | _hjUserAttributesHash | Analytical / Performance | User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated | End of browser session |
| Hotjar | _hjLocalStorageTest | Analytical / Performance | This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted immediately after creating it so the expected storage time is under 100ms | N/A |
| Hotjar | _hjAbsoluteSessionInProgress | Analytical / Performance | The cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information | 30 minutes |
| Conversion | Analytical / Performance | This cookie allows LinkedIn and the advertiser to determine that users clicked the ad and later visited the advertiser’s site | 1 year | |
| JSESSIONID | Analytical / Performance | This cookie is used to set default locale/language | End of browser session | |
| lidc | Analytical / Performance | This cookie is used by LinkedIn for routing from Share buttons and ad tags | 1 day | |
| bcookie | Analytical / Performance | This cookie is used by LinkedIn to identify the Browser ID | 1 year | |
| bscookie | Analytical / Performance | This cookie is used by LinkedIn to recognize a secure Browser ID | 1 year | |
| UserMatchHistory | Analytical / Performance | This cookie is used by LinkedIn Ads to help measure advertising performance | 1 year | |
| visit | Analytical / Performance | This cookie is used by LinkedIn as part of their embedded services on the websites | 1 year | |
| SnapEngage | SnapABugRef | Functionality | Tracking of origin and site entry | 120 min |
| SnapEngage | SnapABugChatSession | Functionality | Tracking of chat in progress | 16 min |
| SnapEngage | SnapABugNoProactiveChat | Functionality | Flag to avoid proactively prompting visitors again | 30 min (configurable) |
| SnapEngage | SnapABugChatPoll | Functionality | Tracking of the chat in progress transcript position | 16 min |
| SnapEngage | SnapABugChatMessage | Functionality | Message type by visitor persistence across pages | 16 min |
| SnapEngage | SnapABugChatView | Functionality | Check logic handling | 16 min |
| SnapEngage | SnapABugHistory | Functionality | Keep track of the visitor visits and last chats to present history to agent | 1 year |
| SnapEngage | SnapABugVisit | Functionality | Detection of new session | End of browser session |
| SnapEngage | SnapABugUserEmail | Functionality | Visitor email address used to prepopulate the pre-chat or offline form ’email’ field | 1 year |
| SnapEngage | SnapABugBanned | Functionality | Tracking of visitor banned for chatting (banned by agent ban command) | 30 days |
| SnapEngage | SnapABugChatWindow | Functionality | Tracking of the chat box position and minimize status | 30 min |
| SnapEngage | SnapABugMinimizeStashCookie | Functionality | Detection of new messages while minimized so they persist during navigation | Upon click only |
| SnapEngage | SnapABugUserAlias | Functionality | Visitor alias is used on future chats to send the alias to the chat agent and update the chat case | 1 year |
| Amazon | AWSALB | Functionality | This cookie is used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers | 1 hour |
| Amazon | AWSALBCORS | Functionality | This cookie is used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers | 1 week |
| Cloudflare | __cfduid | Functionality | Identifies individual users behind a shared IP address and applies security settings on a per-user basis | 1 year |
Refusing cookies
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However, blocking cookies will have a negative impact upon the usability of all or parts of our site.
