Maytech cookie notice
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log in to secure areas of our website or make use of e-billing services. These cookies do not store any personal information.
- Analytical / Performance cookies (necessary). They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies (unnecessary). These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Maytech||landpage||Analytical / Performance||Maytech cookie used to keep track of a user’s first visit on website||1 year|
|__utma||Analytical / Performance||Used to distinguish users and sessions||2 years|
|__utmb||Analytical / Performance||Used to determine new sessions/visits||30 min|
|__utmc||Analytical / Performance||This cookie operates in conjunction with the __utmb cookie to identify a new user session / visit||End of browser session|
|__utmz||Analytical / Performance||Stores the traffic source or campaign that explains how a user reached our site||6 months|
|_ga||Analytical / Performance||Used to distinguish users||2 years|
|_gid||Analytical / Performance||Used to distinguish users||24 hours|
|_gat||Analytical / Performance||Used to throttle request rate||1 min|
|AMP_TOKEN||Analytical / Performance||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service||30 seconds to 1 year|
|_gac_<property-id>||Analytical / Performance||Contains campaign related information for a user||90 days|
|HubSpot||__hssc||Analytical / Performance||This cookie keeps track of sessions||30 min|
|HubSpot||__hssrc||Analytical / Performance||Used to determine if a visitor has restarted their browser||End of browser session|
|HubSpot||__hstc||Analytical / Performance||The main cookie for tracking visitors||2 years|
|HubSpot||hubspotutk||Analytical / Performance||This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts||10 years|
|Hotjar||hjIncludedInSample||Analytical / Performance||Set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels||1 year|
|SnapEngage||SnapABugRef||Functionality||Tracking of origin and site entry||120 min|
|SnapEngage||SnapABugChatSession||Functionality||Tracking of chat in progress||16 min|
|SnapEngage||SnapABugNoProactiveChat||Functionality||Flag to avoid proactively prompting visitors again||30 min (configurable)|
|SnapEngage||SnapABugChatPoll||Functionality||Tracking of the chat in progress transcript position||16 min|
|SnapEngage||SnapABugChatMessage||Functionality||Message type by visitor persistence across pages||16 min|
|SnapEngage||SnapABugChatView||Functionality||Check logic handling||16 min|
|SnapEngage||SnapABugHistory||Functionality||Keep track of the visitor visits and last chats to present history to agent||1 year|
|SnapEngage||SnapABugVisit||Functionality||Detection of new session||End of browser session|
|SnapEngage||SnapABugUserEmail||Functionality||Visitor email address used to prepopulate the pre-chat window||1 year|
|SnapEngage||SnapABugBanned||Functionality||Tracking of visitor banned for chatting (banned by agent ban command)||30 days|
|SnapEngage||SnapABugChatWindow||Functionality||Tracking of the chat box position and minimize status||30 min|
|SnapEngage||SnapABugMinimizeStashCookie||Functionality||Detection of new messages while minimized so they persist during navigation||Upon click only|
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However, blocking cookies will have a negative impact upon the usability of all or parts of our site.