World Class Customer Support

Many of the world’s biggest and brightest organisations love working with Maytech. Here’s why:

Easy Support

Maytech's products are easy and instant to set up. If you have any questions, our excellent support team are contactable via phone or email around the clock.

24/7 Support

Maytech's customers have instant access to an account management team as well as 24/7 email and phone support. You can also arrange a dedicated online demonstration to quickly get up to speed with all the great features from your chosen product.

Premium Care

Our Premium Care Plan provides an enhanced support commitment from Maytech. This includes guaranteed response times and updates as standard. Find out more about our premium care module. Find out more about our premium care module.

Terms that work for you

Maytech doesn’t believe in tying you into long contracts or making your life complicated. We have a selection of web based and enterprise plans ranging from monthly, quarterly, annually or three yearly agreements.

What’s more, you can upgrade instantly at any time with no interruption to your service.

Resilience

Maytech's products offer fast and reliable secure file sharing and are used by governments and major corporations worldwide for mission critical workflows with high availability requirements.

All of our systems are monitored automatically and engineers at 24/7 network operations centres are rapidly alerted to potential problems. All critical resources are replicated in failover clusters at each data centre.

What our customers say

Why take our word for it?

ID&C’s Craig Bennett says ‘Swapping to Maytech has been a no-brainer. There have been improved efficiencies, greater customer reassurance and it adds weight to our claim of being genuine innovators in our field.’ He finishes with ‘We would definitely recommend Maytech, although definitely not to any of our competitors!’. Try us for yourself.