HIPAA Compliance

Customers in the US healthcare industry require HIPAA compliant confidentiality and security when handling protected data. Maytech simply provides an electronic delivery service (not a data processing service), so we are not a HIPAA Covered Entity, nor a Business Associate for HIPAA purposes.

Quatrix® offers strong security and data integrity to businesses and public services worldwide who are able to incorporate it into their secure, HIPAA-compliant workflows.

How Maytech’s Quatrix Helps You Become HIPAA Compliant

  • Physical Security – Maytech facilities are located at Tier 3 data centres which benefit from strong physical and electronic security, access logs, uninterruptible power and fire suppressant systems.
  • Firewalls – Maytech’s networks are protected by a stateful packet inspection firewalls. All ports, other than those required for the provision of service are closed.
  • Operating Systems – Quatrix runs on Linux, widely accepted as the world’s most secure operating system. Updates and security patches are applied regularly.
  • Customer Access – access to Quatrix servers is restricted to HTTPS and SFTP protocols, we do not offer access over SSH or telnet. All sessions are automatically terminated after fifteen minutes inactivity.
  • Encryption – customers log in to the admin panel over HTTPS, ensuring that traffic is therefore always encrypted. We provide cloud files' access using SFTP or HTTPS.
  • Password Policy – with the optional Enhanced Security module your users cannot use weak passwords.
  • Confidentiality – each customer account operates in a discrete file system and each login is jailed to their home folder with no visibility outside. Admins can see home folders of all their users.
  • Granular Permissions – Quatrix offers detailed control over access, file and folder permissions for each user.
  • Data Persistence and Backups – Maytech provides a high-availability service with significant redundancy in all critical resources. Hourly snapshots (backups) are retained for 12 weeks. We do not keep permanent or incremental backups of customer data and there are no persistent copies of customer data.

Talk to Maytech about HIPAA compliant file transfer today

We can help your organisation to meet security regulations and optimise workflows. Start your free trial online today.