Frequently Asked Questions

Current Service Status

Visit our service status page to find out how our services are
running at the moment.

Supported Browsers

Firefox from v.28 Chrome from v.34 Safari (Mac) from v.7 Internet Explorer from v.9


We have a wealth of resources to help you manage your file
transfer so have a look and see what you think.


With 24/7 support we are always on hand to help with any questions.
You can email or call us on:

International: +44 189 286 1222 US and Canada: 1 800 592 1906 UK: 01892 861 222