Our annual customer satisfaction survey has now concluded, and while we review all the feedback and suggestions from our valued customers, we’re pleased to share the results with you.

Continued High Customer Satisfaction Levels

We are delighted to report high levels of customer satisfaction, with 100% of respondents saying that they would, or have already recommended us. 

Cutomers recommended

Some of the key stats from this year’s survey are included below:

CustomerVoice-2020

The more specific feedback and suggestions received from this year’s survey is being reviewed by our product teams, however we are pleased to report that some of these will soon be addressed, including an imminent overhaul of our FTP-Stream user interface.

We look forward to updating you on product developments as we roll them out. As always, any further comments are welcome at any time.

Contact us with feedback